Microsoft 365 backup.Managed for you.
An independent copy of your clients’ Microsoft 365 data, held on Dropsuite and managed by our team. We handle configuration, monitoring, daily recovery tests and restores.
Start with one tenant. Your existing Microsoft 365 backup keeps running.
Mail, files and
the work in between.
Held off Microsoft’s platform.
Visibility through Sahelay Central
Follow protection, recovery tests and the work we do for your clients.Mail, files and the work in between.
Protection across Microsoft 365, with a copy held off Microsoft’s platform. We confirm the tenant’s scope and retention with you during setup.
- Exchange
- Your clients’ Microsoft 365 mail.
- OneDrive
- The files people use every day.
- SharePoint
- Shared sites, documents and libraries.
- Teams
- Supported Teams collaboration data.
One monthly service.
Month to month. No minimum machine or client count.
A flat per-user service with unlimited storage per user. Licensing, monitoring, support and daily recovery testing are included. We quote your wholesale rate privately; you set the price for your clients.
A separate copy. A daily recovery test.
We run daily automated test restores and check the recovered data. The checks follow the Microsoft 365 workload and configured scope, with results available through Sahelay Central.
Agree the protection
Confirm the workloads, accounts and retention your client needs before we configure the backup.
Test recovery daily
Run test restores from the independent copy and record what was restored and checked.
Follow up on failures
Our team investigates failed backups and restore tests. We contact you directly when action is needed in the tenant.
When you need the data back
When a client needs mail or files back, contact our team and we handle the restore. Your technicians can also run straightforward recoveries themselves.
For urgent recoveries, you have 24/7 access to our on-call engineers.
Talk through your recovery requirements.
1300 806 115
Start with one client.
We’ll take it from there.
Most MSPs are set up within 48 hours. Initial backup time depends on the environment and data involved.
Choose the first tenant
Tell us about the users, workloads and retention requirements. We confirm the service and your wholesale price.
We handle configuration
You arrange the required tenant access. We configure protection and start the initial backup while your current service stays on.
Verify and hand over
Review the first recovery tests, confirm protection and start following the work through Sahelay Central.
Your client. Your brand.
We bill you; you bill your client at your own margin. Follow the work in Sahelay Central and give each client a monthly report with your logo and details. Your team keeps the relationship.
The practical questions.
Have an unusual setup?
Let’s work through it.
How does this fit with Microsoft 365's own recovery options?
Microsoft 365 retention and recovery settings remain part of your client's protection plan. Sahelay adds an independently held backup copy on Dropsuite and a team to manage it. We confirm the workloads and retention you need during onboarding.
How do we know it's working?
Daily automated test restores are included. Sahelay Central shows backup status and recovery results for the configured workload and test scope. Your monthly client report summarises what was protected, restored and checked, with any issues that needed attention.
Is storage metered or capped?
A flat per-user price includes unlimited storage per user for protected Microsoft 365 workloads. We confirm the tenant's scope and your wholesale rate before setup.
Can our techs run a restore themselves?
Yes. Your technicians can run straightforward restores themselves. Our team can also handle the recovery for you, including larger restores or times when your technicians are occupied elsewhere.
What happens to deleted user data?
Deleting a Microsoft 365 user does not, by itself, delete their existing backup copy. Availability still depends on the backup retention configured for the tenant. We work through that retention with you during setup.
Let’s talk about your clients’ backups.
Tell us what you’re protecting. We’ll talk through the service, show you around Sahelay Central and work out what it would cost for your MSP.
Want to try the service with one client?
No credit card. Run it on one client and keep your existing backup running.
Tell us a little about your MSP
A rough idea is all we need to start.